Store Policies

**GENERAL FIREARM SALES **
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. You are also confirming that you are 18 or older for this transaction. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within one year of purchase for repair. Please contact the original manufacturer for warranty information on all accessories and special order items.

**FIREARMS RETURNS**
Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you it is considered used, even if unfired.  Consequently, we cannot provide a full refund for new firearms once they have been transferred into your possession.  Also, we DO NOT reimburse FFL transfer fees on returned items.  We do understand that some manufacturer defects may not be identifiable upon initial inspection.  However, upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer's warranty policy).  By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer.  If we do receive a defective firearm that has already been transferred, we will simply forward the firearm to the manufacturer on your behalf.  Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees.  However, if the manufacturer chooses to replace the firearm, the replacement firearm must transfer through your local FFL dealer to document the replacement firearm serial number.  If you are DENIED by the NICS background check for any reason, you will be charged a 10% restocking fee.

**RETURNS**
If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it for a store credit or for a refund (less 10% restocking fee) based on your original method of payment. The product must be returned within 10 days of the issuance of the RMA. All products must be returned in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 10% restocking fee (totaling 25%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:
    1. Special orders and products that are custom configured to your specifications.
    2. Products sold "as is" or "used" or that have been installed or used after receipt.
    3. Illumination devices, electronic sights, optics and night vision equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment, so that you are protected if the shipment is lost or damaged in transit. If you choose not to use a carrier that offers tracking and do not insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and requires a 30-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as on refused shipments.

WEBSITE DISCLAIMER
All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items and pricing. In store pricing may vary depending on the item.

**CUSTOMER SERVICE**
If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact page.

**CONSUMER DATA PRIVACY**
We respect your privacy and are committed to protecting it.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting  purposes only. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information.

The Credit Card Billing Information is sent directly to our payment provider, over a secure SSL encrypted connection, who then processes your credit card transaction.  Your information is not processed or stored on our server at anytime.

**ORDER FULFILLMENT**
All orders are shipped promptly from our warehouse or in-store inventory within 2 - 7 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

**ONLINE PRICE & DESCRIPTION ERRORS****
Our online inventory changes every day. Occasionally, an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including, but not limited to, orders for items with errors in the description or price. In the event that we cancel an order, if charged, a credit will be issued.

If an item's description contains an error such as incorrect price and an order is placed, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that seller will be the final arbiter of discrepancies in the online catalog.

**AMMUNITION PURCHASES**
You must be 18 years or older to purchase rifle or shotgun ammunition and 21 years or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to order the correct ammunition for your specific firearms. ALL AMMUNITION SALES ARE FINAL. Check your local laws for any other regulations.

**TRANSFERS**
We do not Accept Blind Transfers: If a package is received from a private individual or non-FFL dealer, it will be refused by CSC Distributors and sent back to its original sender.
We do not Accept any Class 3, NFA, or Equivalent transfers.